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How to Read Your Monthly Invoice - Americas

How to Read your Monthly Invoice

The 2 common questions received from new accounts:

  • How do I know what I am being billed for?

  • How do I reconcile the amount being charged to what is shown in my software as being due?

Each month, you or your accountant will receive an email with a “pdf” attached Invoice. Within the body of the email, there will be a hyperlink to view a spreadsheet with all of the monthly checkouts that are being billed a commission to you for the previous month. Below is how the email will look when it arrives.

Dear Customer,

This is your Commission July 2021 invoice. The details of invoice 2170xxxx are in the attached PDF.

To see the invoiced booking details, you can download a spreadsheet by clicking on this link:

HTTPS:://,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Please pay the invoice total of USD X,XXX.XX by (Date) using one of the below methods:

 

Pay via ACH Bank Transfer

RaboBank / Mechanics Bank

NextPax B.V.

Checking Account Number 415402718

Routing Number 122238420

Pay by Check

Mail check to:

NextPax, Inc
651 N Broad St, Ste 308
Middleton, DE 19709

Pay by Wire Transfer

Rabo Bank wire information

Bank acc/IBAN. : NL33RABO0120436698

BIC/SWIFT NR. : RABONL2U

Bank Address: Croeselaan 18, 3521 CB Utrecht

NextPax Address: P.J Oudweg 4, 1314 CH Almere, The Netherlands

 

Please be aware that if your account is more than 2 weeks past due, your account will be automatically suspended until payment has been received.

For more information, email support.us@nextpax.com

Thank you for your business and we look forward to serving you in the future.

 

Kind Regards,

NextPax.com B.V.

WTC Almere

P.J. Oudweg 4

NL-1314 CH Almere, The Netherlands

Office: +31 85 060 01 05

email: invoicing@nextpax.com

 

With the spreadsheet provided, you will be able to reconcile in your software or accounting program all of the billed commissions. If you find that you were inadvertently billed for a reservation that was canceled, you will need to email invoicing@nextpax.com the details of that canceled reservation and they will make sure that the reservation is canceled in the NextPax System and a credit is issued to your next months’ invoice.

 

Note: You will need to pay your current invoice in full as the credit for the canceled reservation will reduce your next invoice balance due. Nextpax does not issue credit invoices mid-month nor do they submit corrected invoices mid-month.

 

FYI: You will receive the monthly invoice by the 5th of each month. If you do not see that invoice please check your email “Spam/Junk” folder. If you do not find the invoice please notify invoicing@nextpax.com and give them the email address that you should be receiving the invoices at for verification and or correction.