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On Airbnb, keeping up with a good hosting quality score (4.7 or higher), is important to keep visibility from Airbnb travellers and to enter their Guest Favorites program.
Hosting Quality is for Airbnb a big topic, and so it should be for you, and that's why we are delivering you the tools and resources in order to improve hosting quality. But first let us share with you the hosting quality guides Airbnb has built, to help you in ensuring your accommodations are set and ready to receive 5 star reviews.
Airbnb has released a hosting quality toolkit for all accommodation partners with valuable data points and tips on how they can postively influence each pillar that makes up the total hosting quality score on Airbnb, and it's available in the most common languages in the world.
https://view.highspot.com/viewer/6e7e9564ce4951e193ecdcffb139deae
NextPax is offering a wide variety of tools in order for you to excel in managing your hosting quality on Airbnb as well and you can read on some of these tools available:
- Improving Hosting Quality through Messaging and Review Management
This article describes a wide variety of tools that we offer in order for you to more efficiently and with the guest journey in mind manage communications with Airbnb's travellers. - Analysing your Hosting Quality through NextPax Channel Insights for Airbnb
This article describes all the data and tools avaialable to deep dive on your hosting quality score and subscores, review trip issues, work on resolution cases and review hosting quality violations. - Managing guest expectations on check-out tasks
This article describes how you can manage guest expectations when it comes to check-out tasks you set towards your travellers. Check-out tasks can be managed on partner level for all accommodations or on a specific property as well, through "Property Policies".