When DIBS started back in 1998, it was all about solving one particular problem; how to receive payments online. It turned out that more customers had the same challenge, and today DIBS is represented in 20 countries with over 30,000 customers and more than 2,000,000,000 transactions completed.
Since 2014, DIBS has been owned by Nets and is now responsible for all online payment solutions in Nets. At our offices across the Nordic region, more than 120 employees in Stockholm, Gothenburg, Copenhagen and Oslo work to make online payments even easier - for both you and your customers.
In DIBS, they follow the development within e-commerce closely and continuously update our payment solutions to suit consumer preferences. Each year they publish the statistical report "Nordic e-commerce" that provides both ourselves and the rest of the industry with good insights to the e-commerce market. In the report, they share their advice on how to optimise your consumer payment flow. Their vision is that no consumer should choose to cancel a purchase due to a difficult checkout flow.
NextPax has an integration with DiBs by Nets since 2016 and offers it to around 50.000 properties of our portfolio. Results in the first year of activation showed us that it reduced cancellation with over 30% as the payment flow is now instant, over API, completely secured, without the guest having to action for a second time (they already provided their credit card with the OTA). Compared with a payment link, where after the complete flow the guest still needs to perform an action, this way of taking payments is way better.